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FAQ's

  • How long does it take to create my Falsies?
    You will be pleased to know that every set of Falsies will be hand made by me with the upmost care and attention to detail paid to every set. Current creation time is upto 7 days which means your Falsies will be made without compromising my high standards. If you require an urgent order then select the Fast Track My Falsies option when placing your order. Please note that creation time doesn't include the time it takes to ship your order, information on shipping time can be found under the Shipping section below. If you have any questions about the creation process please get in touch before you place your order and I will be more than happy to help.
  • How do I place my Falsies order?
    Any sets available to order will be visible in the Falsies shop, just follow the process on screen to place your order! I will only take a limited number of orders per week, so if it's there you can order it!
  • How strong will my Falsies be?
    Each set of custom nails that I create are made using professional, salon quality materials including the tips which are gel not plastic, the gels & hard gels, loose glitters, pigments and chromes. They are always finished with either a High Shine Gloss or Matte uv gel top coat for additional strength with a superior, long lasting finish. I pride myself in fulfilling your order with custom press ons that are reliable, robust & fully reusable, and that's why they are 'Ridiculously Good Press-On Nails'!
  • What size do I need?
    The only really way together that perfect fit is to size your nails correctly by ordering a sizing kit in the shape and length you desire. Please note that the length & shape of the tip will make a difference to the actual nail size you require so selecting the correct sizing kit is really important. You can also look at how to measure your nails with a tape measure here. Your Falsies will only ever be made with Aprés Gel-X or Painted Desert nail tips which means if you already know your sizes through having used these brands before, just let me know your sizes when prompted and PLEASE (this is important) could you specify if they were sculpted or natural tips! Thank you. Please don't guess at your nail sizes as this will only lead to disappoint when your Falsies don't fit correctly. Refunds and Exchanges are not available for incorrect sizing. A Sizing Kit is the only way to accurately measure your nails and ensure a long wearing, perfectly fitting set.
  • What shape & length Falsies do I need?
    All my sets of Falsies are custom made which means you get to select the tip length and shape that suits you. You can find all available lengths and shapes I offer from the main menu so you can browse the all options before ordering. Sizing Kits in all shapes and length options are available to buy here. You can choose from the available lengths and shapes for every set, just select your choice from the drop down menu, it couldn't be easier! If you notice an error after you've placed an order, simply drop me an email info@falsiesnails.com!
  • How do I apply my Falsies and prevent a 'Pop-Off'?
    When you receive your Falsies they will come with a Nail Prep Kit and Application/Removal Instructions. Your Nail Prep Kit will contain adhesive tabs x 24, a tube of Nail Glue (Makarrt), Nail Prep Wipe, Cuticle Stick, Nail Prep Buffer, Nail File and a ReUse Prep Band. As with any natural nail enhancements, the most important step for long lasting wear is Nail Prep. By prepping your natural nails properly before applying your Falsies you are ensuring the best adhesion with your chosen method, whether its tabs or nail glue. To get the strongest bond for your Falsies you will need to dehydrate your natural nail before applying a good quality nail glue. Dehydrating removes the natural oils of your nails for a few moments while the nail glue & tip are applied. This is how a professional nail technician would prep your nails for gels or acrylics and is perfect for those with oily nail beds. With correct nail prep and application your Falsies should last 2-3 weeks when applied with a good quality nail glue or 1-3 days with adhesive tabs.
  • Are my Falsies reusable?
    Totally YES! If wearing with adhesive tabs your Falsies will be instantly reusable When wearing your Falsies with nail glue you will need to buff off any residue dried on glue from the underside of the nail prior to wearing again. Included in your Prep Kit is a tool to help with this, simply pop the pink sanding band onto the end of a pen/pencil and gently buff off the residue, it couldn't be easier! Please remember this is to buff the glue from the Falsies tip and NOT your natural nail - use the buffer to prep your natural nail. Remember your Falsies should be treated as Jewels and not Tools to ensure they are in the best condition for multiple uses of each set in your collection!
  • What will come with my Falsies?
    Every set of Falsies will have its own Nail Prep Kit which consists of: Adhesive Tabs x 12, a tube of Nail Glue (Makarrt), Nail Prep Wipe, Cuticle Stick, Nail Prep Buffer, Nail File and a ReUse Prep Band. You will receive your Falsies complete with full application and removal instructions. To get an even stronger bond for your Falsies you can upgrade to a professional quality nail glue, simply add this to your basket here. Nail Glue wear time is upto 2-3 weeks and Adhesive Tab wear time is upto 1-3 days. Any Custom Request Orders will come gift boxed to keep your Falises safe in between wears.
  • What if my natural nails are flat/curved or bitten?
    The Aprés Gel-X tips that I use for all my Falsies are the Natural fitting tips and the beauty of these tips is they are suitable for all nail bed types whether flat or curved. The Painted Desert tips are also suitable for all nail bed types with the XXS Squoval Tips being particularly good for flatter nail bed and bitten nails.
  • Can I customise my Falsies?
    Absolutely you can! I simply love to wok on your designs and love to bring your ideas to life! Inspiration pictures are always a good way to show me what your look is all about. You can upload any pictures with your order or message me direct and we can chat through your design ideas together. Please Note: I don't recreate the work of another press-on artist. Get in touch with your design inspiration ideas and send any pictures/colour swatches to: info@falsiesnails.com and I will get straight back to you.
  • Help! I need to make a change - Can I do this?
    Depending on where I am in the process of creating your luxury press on nails will depend on whether changes can be made. Please contact me direct at info@falsiesnails.com to discuss further.
  • Can you Colour Match a shade for me?
    I should be able to yes! I have far too many colours to list as options so if you have a specific shade in mind and can provide me with a photo taken in good daylight of the colour you require I will do my best to colour match it for you. Either provide the photo with your order or send to info@falsiesnails.com with your order number as the reference. I will of course confirm colour selection with you prior to proceeding with your order.
  • Do you have a subscription service for Falsies?
    Yes currently we offer 15% discount when you join one of our Monthly Subscriptions from the following options: Colour of the Month: This is a One Colour set in the latest seasonal, on trend colours sent direct to you at the beginning of every month. Oo-Lah-Lah Frenchie of the Month: As with the One Colour sets above this is a monthly set of frenchies with the same on trend, seasonal colours for the French Tip of the nail. Perfect for you lovers of the French Tip aesthetic just with a twist! Just select this option when placing your order.
  • Cancellations, Returns & Exchanges Policy
    Changed your mind? No problem, I accept cancellations within 24hrs of purchase. Your refund will be subject to a 3% transaction fee as this is the charge passed on to me to process the refund. Due to the customised nature of the products I provide, I am unable to accept returns or offer exchanges unless your Falsies have been damaged in transit. I spend hours to custom make every set to your specific requirements so I will not be held responsible if the wrong sized nail has been ordered or information provided within my website has been overlooked. Returned orders will not be refunded. Each set is custom made to your requirements and cannot be resold. If your order has been returned to me through non-delivery then it is your responsibility to contact me to arrange re-sending your Falsies to you, email me at info@falsiesnails.com I want you to love your Falsies so if you have any issues at all with them, please get in touch!
  • Do you ship Worldwide?
    100% Yes I absolutely ship worldwide! I am based in Lincoln in the UK and am happy to ship your Falsies wherever in the world you are!
  • How long does shipping take?
    These are the typical delivery timescales once your Falsies have been dispatched : Tracked 24hr (UK Only) - Next Day Delivery / 24hrs First Class (UK Only) - 2-3 Business Days International Tracked: 6-7 Business Days depending on location I would highly recommend opting for the tracked options for any postage as I have sourced the lowest priced tracked delivery options available to me and this will not only give you a speedy delivery, it will give you peace of mind as well. Please Note - I cannot be held responsible for delays once your order has been posted, if selecting tracked postage you will receive a tracking number once the order is shipped. The timescales given are estimates based on my personal experiences and they do not include creation time.
  • I missed delivery & my Parcel has been returned, can I re-ship?
    If your tracking number shows that your parcel has been returned to me, please contact me to arrange redelivery which will incur a separate charge payable prior to dispatch. I will send this to you on email, once paid I will re-dispatch your order. Please note that refunds are not available for returned orders, they have been customer made for you and cannot be resold. If you would like more information about your returned parcel please contact me direct at info@falsiesnails.com
  • I haven't received my Falsies, what do I do?
    If you have received a dispatch notice and have waited the full estimated delivery time for the option you selected at checkout, please contact your local sorting office as often the parcels are being held there when they have been a failed delivery attempt and the delivery person hasn't left a card. If your tracking hasn't updated and you have a query about you parcels' status please contact the mail carrier who can check the GPS & assist you further. Please allow 32 business days for International Delivery before contact me about your delivery as this is the absolute earliest that I can raise a case with Royal Mail and the local carrier in your country. It is essential that I am notified of missing parcels no later than 35 business days since you were sent your dispatch email.
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